Effective September 22, 2026

This Privacy Policy explains how Exalt Plumbing, with a mailing address at 2391Concession 4 West, Hamilton, ON L0R 2B0 and a privacy contact at , collects, uses, communicates, discloses, and protects personal information. It applies to our website, including our advertising and tracking technologies, and is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar Canadian provincial privacy laws.

Information Collection, Use, and Sharing

We collect personal information in two ways. First, you may voluntarily provide information such as your name, email address, phone number, address, and the details of your inquiry when you contact us or request services. Second, our website may automatically collect information through cookies and other tracking technologies, including your IP address, device identifiers, browser type, browsing behaviour, pages visited, and interactions with advertisements. Our Meta Pixel and Google Ads tracking tags may collect this information automatically when you visit the website. We limit collection to information that is reasonably necessary for the purposes described in this Policy and collect it in accordance with applicable Canadian privacy laws.

We may use personal information for the following purposes: (a) responding to inquiries and providing requested services; (b) digital advertising and remarketing through Meta and Google platforms; (c) analyzing website traffic and ad performance; and (d) sending marketing communications where we have the required consent. Meta and Google may use information collected through their tools in accordance with their own privacy policies.

Your Consent

We obtain express consent when you voluntarily provide personal information, such as by submitting a contact or service-request form. Where permitted by law, we may rely on implied consent when you continue to use the website after receiving notice of our cookies and tracking technologies. By using the website, you consent to the use of cookies, the Meta Pixel, Google Ads tracking tags, and other tracking technologies as described in this Privacy Policy. You may withdraw your consent at any time as described below.

If you have submitted personal information to us and wish to withdraw your consent to its retention, use, or disclosure, please contact our privacy contact using the details below. If you withdraw your consent, we may not be able to provide some products or services.

Withdrawal of consent will not affect the lawfulness of any collection, use, or disclosure that occurred before withdrawal.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information, consistent with PIPEDA Principle 7. When you submit information through this website, we take reasonable steps to protect it online and offline. However, we are not responsible for the practices of websites or services linked to or from this website, including their information or content.

Cookies, Tracking & Remarketing

We use cookies and other tracking technologies on our website. Cookies are small files stored on your device that help the website function, remember preferences, and measure traffic. Our Meta Pixel may send information about website visits and ad interactions to Meta to help us measure advertising and show or retarget ads. Google Ads conversion tracking and remarketing tags help us understand whether ads lead to actions on our website and may help Google show relevant ads. These technologies may collect information such as your IP address, device or browser information, pages visited, browsing activity, and interactions with advertisements. This information may be shared with Meta and Google for ad targeting, remarketing, and measurement purposes, and those companies may handle it under their own privacy policies. You can opt out by adjusting your browser’s cookie settings, using Meta Ad Preferences, using Google Ad Settings, or using the Network Advertising Initiative opt-out tools. You can disable cookies in your browser, but doing so may affect website functionality.

Third-Party Disclosure

We may share personal information with: (a) Meta and Google for advertising, remarketing, and measurement purposes; (b) service providers that assist with website operations, hosting, analytics, or communications; and (c) law enforcement, regulators, courts, or other parties where required or permitted by law. Where personal information is transferred to third parties, we use appropriate contractual protections and other safeguards.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Access and Correction

You may request access to the personal information we hold about you and request correction of inaccurate or incomplete information. To make a request, contact our privacy contact using the details below. You may also make a complaint to the Office of the Privacy Commissioner of Canada.

Applicable Law

This Privacy Policy is governed by the laws of the province of Ontario and the federal laws of Canada applicable in Ontario. The courts of Ontario will have jurisdiction, unless prohibited by law.

Contact

For questions about this Privacy Policy, access or correction requests, or to withdraw consent, please contact Exalt Plumbing’s privacy contact: President, , 2391 Concession 4 West Troy, ON L0R 2B0. You may also contact the Office of the Privacy Commissioner of Canada.

Updates

We may update this Privacy Policy from time to time. The current version will be posted on our website, with the effective date shown above.